TERMS OF USE

Terms of Use

Please read everything carefully

By using this website, you acknowledge that you have read, understood and accepted the Terms of Use, as well as the Privacy Policy – and you agree to be bound by them. If you don’t agree with those, do not use this Website.

Site ownership

The Website www.suzanastojkovic.com and all texts, design, graphics, images, audio, video and other materials on this site (hereinafter: the Content), are the copyright of the owner of the site suzanastojkovic.com (hereinafter: the Author), or are posted on the website with the permission of the owner or authorized right holder.
Use of this content, except as described in these Terms of Use, without the written permission of the owner – is strictly prohibited.

Your use of the site

The content of the website may contain incorrect information or typed errors. Changes to the site may be made periodically at any time and without notice. However, the Author does not undertake to regularly update the information contained on this website. Also, the Author does not warrant that the Website will function without interruption or error, that defects will be corrected in a timely manner, or that the Website is compatible with your hardware or software.

Disclaimer

Use the Website at your own risk. The Author is not liable for material or non-material damage, direct or indirect, arising from the use of or in connection with the use of the website or its Content.

Links to third party websites

The Website may contain links to other websites whose owner or user is not the Author. Such links are set up to provide you with as much information as possible. The Author does not control and is not responsible for the operation, content, privacy policy or security of these websites. The Author does not control the content or products or services available on these websites. If you connect to such websites through a link on this Website, you do so at your own risk and without the consent of the Author. Before using these websites, if you leave your information, first read their Terms of Use and Privacy Policy.

Trademarks and logos

All titles, logos, trademarks and similar elements on this Website – are the property of the Author or other owners.
You may not use them without the prior written permission of the Author or owner.

Contact form and messages

Contact forms on pages of this Site are put for communication purposes: ordering, questions and information, file sharing and similar. 
When you send me a message through contact form, you leave your name and surname, email, and you choose the purpose of the mail (options that are put, e.g. photography). 
Email address that you put in contact form may be also used for receiving news, useful information about Author’s Services.
The Author reserves the right to periodically send offers / promotions or notifications by e-mail to Users in accordance with the justified interest of the Author and the User.
If the User does not wish to receive such messages, he / she may request in writing from the Author to stop sending them, which the Author is obliged to do within 15 days; The user can also click on the “unsubscribe” button in the email.

Author and administrators are not obligated to answer to any message that doesn’t have content related to the Author’s Site or Services. 
Also, any content that is suspicious, offensive or not appropriate will be reported. 

Author and administrators are not responsible for messages that don’t go directly to inbox, that are moved to spam, or that are not answered to. Though, we always do the maximum to improve the services and technical part in any way. 

Ordering, Services and Prices

Ordering of Author’s Services goes through contact forms and Gmail address put on contact page. 
Client can order more than one Service from Author at the same time.
Author can hire more people for one project, depending on the scope of work – and this will be included in the price.

Author reserves the right to decline the order, especially if Author is already working on another project, if Client doesn’t agree to the price, time for finished product and similar.
Author reserves the right to cancel services maximum five days after starting work, and you will get your money back.
If you (Client) want to pause or cancel service, there can be no refund. Author is reasonable and will try to meet the needs of the Client, but reserves the right not to give money back (no refund).
Author can choose, in that case, to give the Client a file with work that has been done, after the Client has paid the percentage for that work… and the time that has been invested in Project.

Price is determined by the size of the project, time defined for finished work, type of service, how many services are ordered, the complexity of the Project and all the elements that are related to it (e.g. website that has home page as landing page will have a bigger price than the one with home page that has only few paragraphs of text and images).
Author charges work in advance (60-100% – depending on the conditions stated in the previous sentence).
Client can give some new notes and provide new information during the work progress, but Author is not obligated to do the new design or similar, unless both sides agreed earlier to this, or Client wants to pay for this additional service.
When Client receives finished work (and sees it), there can be no major changes. Only something small (e.g. few images, sentences on one page on website; one small element on infographic; one word on poster or book cover and similar), if Author agrees to that, or if Author and Client had that agreement before starting the work. Otherwise, Author reserves the right to give finished product without any changes, but in maximum respect to the Client.
For any additions and extra services – more time will be included for the project and delivery of final product, and cost will be higher.

Payment goes through PayPal or other payment system, which will be decided between Author and Client.
If Author and Client agreed to all the terms and defined what the project is, and Author starts to work, payment is already done – there can be no refunds. Author will respond to Client in the best manner and try to change something, if Client wants… or to meet the needs of the Client, but also as agreed at the beginning, before start. So, it is highly recommended for Client to give all the instructions and to be specific about the order (services, details), and about the amount of work.
Author will always try to create the best solution for the Client, for mutual benefit.

Author signs one-time contract with companies for specific work / project/ service, or document as warranty for work with an individual (client that orders as person not as company). 

Consent to Terms of Use and Privacy Policy

I (The One who uses this Site and it’s Content) confirm that I have read Terms of Use and Privacy Policy, and I agreed to them by clicking the “I accept all Terms” button. Also, I give my explicit consent to the collecting of personal data by clicking on the same button, as well as in other ways by giving my personal data to the Author, all in the common interest of me and the Author, i.e. in order to get the best service from the Author when ordering, and the most optimal user experience when using the site.

Please read also content on Privacy Policy page:

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